"Working with Telos Advisory Group, you have a true partner. The team is committed to your success and the success of the project as if it were their own, and will support and guide you with utmost commitment. Unlike other development shops, Telos Advisory Group will think of the best options for your application and business — they won't cut corners, they'll push for what's right, even when it's harder or requires more effort on their end."
– Yuri Tomikawa, CEO, Zencare
The Challenge
Zencare had outgrown their initial technology stack—a patchwork of Squarespace and Google Sheets that severely limited their ability to scale. As a platform connecting patients with mental health providers, they needed sophisticated tools to improve service quality while reducing dependency on spreadsheets and third-party software that couldn't support their vision.
Our Approach
We implemented first-principles thinking to architect a comprehensive solution:
- Developed a custom REST API integrated with GhostJS content management system to address both SEO requirements and content-heavy web presence
- Built scaled HapiJS-based applications for backend services with ReactJS portals for intuitive user interfaces
- Created a comprehensive Storybook style-guide ensuring consistent design language across the platform
- Deployed enterprise-grade infrastructure using Terraform and AWS services (including Docker Fargate clusters, RDS, and ElastiCache)
- Implemented robust analytics and database management tools to provide actionable insights
- Established professional developer operations with merge requests, feature branches, and automated pipelines
The Results
The transformation was comprehensive and lasting:
- Technical Excellence: A scalable, maintainable platform that replaced spreadsheet dependencies with sophisticated matching algorithms
- Operational Efficiency: Development environment setup time reduced to just two hours, enabling rapid iteration
- Knowledge Transfer: Successfully handed off to internal development team with complete documentation
- Business Impact: The architectural initiatives contributed directly to Zencare's successful eight-figure acquisition
"What sets them apart is not just their technical talent, but their thoughtfulness and care. They take the time to understand your goals, your audience, and your long-term vision — and then they build with those things in mind. From strategy and architecture to implementation, launch, and post-launch improvements, their level of attention to detail, responsiveness, and ownership is rare. They truly act as an extension of your team.
Throughout our collaboration, we felt safe, supported, and incredibly well-advised. If you're looking for a team that will go above and beyond, treat your business like their own, and deliver work that's both thoughtful and high-quality, Telos Advisory Group is the team you want by your side."
– Yuri Tomikawa, CEO, Zencare